Frequently Asked Questions
01 how Can I Order a Missmsmith Piece?
Write us an email using the contact section and we will respond so we can discuss what you need and how you want us to create it. If you like something you have seen on the website or in the downloadable catalogs, great. If you want something more personalized, it will be a pleasure to make it a reality.
02 the Key Question: are Missmsmith Pieces Resistant, Being Made of Paper?
Each Missmsmith design is carefully assembled so that it can withstand all kinds of activities. However, it is paper, so do not take it out on a rainy day. But you also do not wear suede shoes on stormy days, down jackets in summer, or sandals in the snow, right? Well, the same applies. However, there is the possibility of varnishing them.
03 What if I Varnish My Necklace/Bouquet?
Well, great. The result will be brighter instead of the paper finish, but it will be able to withstand a few drops of water without problems. So that everyone can choose according to their tastes and needs.
04 how Far in Advance should I Request My Order?
Weddings (bouquets, gifts, and guests): ideally, a minimum of one month before the delivery date.
Centerpieces, home decor, and parties: a minimum of one and a half months before the delivery date.
Events: a minimum of one and a half months before the delivery date.
Personalized headbands and necklaces: a minimum of three weeks before the delivery date.
Catalog necklaces and hairpins: a minimum of two weeks before the delivery date.
05 how Long Will it Take to Receive My Order?
It depends on what you have requested. At the time of confirmation via email or telephone, you will receive the approximate delivery date with a possible variation of +/-3 days for mail deliveries.
06 where Does Missmsmith Deliver?
Wherever you want, as long as you pay the shipping costs. For mainland Spain, the Canary Islands, the Balearic Islands, Ceuta, and Melilla, the rates range from 6 to 15 euros, depending on the size of the box.
If you live in Madrid, you have the possibility of picking up your order in our workshop free of charge.
07 My Question is not one of the Above
Contact us here using the form or at info@missmsmith.com. It will be a pleasure to help you with any questions you may have.
